Silverstone Offers
Ultimate Services

a year ago

Great company to deal with, the owner & Sue were very knowledgeable, straight forward with the issues needing to be fixed matched with fair pricing. Quick & efficient! I will be using this company for all my auto needs moving forward! Thanks again :) - Unlimited Media

2 years ago

BEWARE OF SILVERSTONE!!! This place took my money and didn't fix my problem!!! Really couldn’t be more disappointed in the service I received from Silverstone. I found Silverstone as they’re located near my place of work. I brought both of my vehicles by. One for an oil change, the other for an oil change and A/C diagnoses and repair. I was called mid day and was informed the AC problem had been found, and repair was $400-$500. Being an older vehicle I was reluctant, but based on the fact that my children have to travel with me in this vehicle once in a while, air conditioning was essential, so I went forward. I picked up the vehicle and the air conditioner work for a couple of days. Then stopped working. I brought it back and was informed there was ANOTHER part needing replacing that would cost $300+. I wasn't happy about it, but they left me no choice as I was already invested by $500 so I did it. Two days later, not working AGAIN. Brought it back and was told if it stops working again there would be more costs and more parts. At no point during our conversations and diagnosis was I informed additional parts could be required. After the first repair, the owner apologized and said they missed the second part, but it would work after that. Now, they are suggesting the only way to fix it is with a new compressor, which is $1000 plus. Obviously, for an old car, this is not a good idea. But I would never have invested anymore than the initial $500 if I was warned in anyway shape or form that this was a bad idea. Here I am, $900 in the hole, without a working air conditioner. Please beware of This place. I would highly advise against bringing any of your vehicles here! I will be sharing this experience on all available social media platforms, so others do not get put in the same position I did! - Adam