Reviews
3 months ago
Have been using Maurizio and his team for a number of years now for multiple cars, couldn’t be happier with the service and repairs, thanks! - Angelo Ponzo
a year ago
Great company to deal with, the owner & Sue were very knowledgeable, straight forward with the issues needing to be fixed matched with fair pricing.
Quick & efficient! I will be using this company for all my auto needs moving forward!
Thanks again :) - Unlimited Media
a year ago
So, this shop was the first “Automotive Centre” to reject my request to use their air compressor for emergency tire pressure fill up. I have seen many, many places that check and fill up all four tires for free. Other places let me do it myself, if they are busy, which is perfectly fine.
This time, I was on the way to work and the tire pressure warning light came on, probably because it was colder that day. I just wanted to fill it up quickly and properly check them after work. I’ve already passed all the gas stations, so stopped by this shop to ask them if I could use their air compressor. I wasn’t even asking them to do it, and I said I would pay for it.
Unfortunately, the ladies at the reception were the most hostile receptionists I’ve ever seen and they didn’t even want to listen. I mean, I get that they are busy, but it’s not like they were both on the phone; they were talking to each other. I am not their customer and I, along with everyone I know, will not be one. Many auto shops operate just fine without reception. If you are going to operate with one, have a proper one, since the reception is the face of the business. It will make a big difference, I assure you. - SJ Lee
2 years ago
BEWARE OF SILVERSTONE!!!
This place took my money and didn't fix my problem!!!
Really couldn’t be more disappointed in the service I received from Silverstone.
I found Silverstone as they’re located near my place of work. I brought both of my vehicles by. One for an oil change, the other for an oil change and A/C diagnoses and repair.
I was called mid day and was informed the AC problem had been found, and repair was $400-$500. Being an older vehicle I was reluctant, but based on the fact that my children have to travel with me in this vehicle once in a while, air conditioning was essential, so I went forward.
I picked up the vehicle and the air conditioner work for a couple of days. Then stopped working.
I brought it back and was informed there was ANOTHER part needing replacing that would cost $300+. I wasn't happy about it, but they left me no choice as I was already invested by $500 so I did it.
Two days later, not working AGAIN. Brought it back and was told if it stops working again there would be more costs and more parts.
At no point during our conversations and diagnosis was I informed additional parts could be required. After the first repair, the owner apologized and said they missed the second part, but it would work after that.
Now, they are suggesting the only way to fix it is with a new compressor, which is $1000 plus. Obviously, for an old car, this is not a good idea. But I would never have invested anymore than the initial $500 if I was warned in anyway shape or form that this was a bad idea.
Here I am, $900 in the hole, without a working air conditioner. Please beware of This place. I would highly advise against bringing any of your vehicles here!
I will be sharing this experience on all available social media platforms, so others do not get put in the same position I did! - Adam
2 years ago
Highly recommend Silverstone Automotive for all your vehicle services. I went in to review the Engine related error message I was receiving. Being a new customer, they treated me with so much respect and took the time to understand the sequence of what was causing the error and completed a full diagnostic. The team at Silverstone Automotive truly cares for the safety of their customers. Extra thanks to Sue B, exceptional service! Definitely a customer for life!! - Nadia
9 Years Ago
It was a pleasure to have my car serviced at Silverstone Auto. They were extremely professional, courteous, and fairly priced. I do not hesitate in recommending Silverstone Auto. - Christopher D
